Shipping & Delivery Policy

Last updated: September 21, 2026

We ship ZORINEN orders to the destinations and addresses available at checkout. Available shipping methods, fees, and estimated delivery dates are shown before payment.

Order processing

Orders are normally prepared for dispatch within 1–3 business days after payment and order details are confirmed. Processing can take longer during launches, promotions, holidays, or periods of unusually high demand.

Tracking

When your order ships, we send tracking information to the email address on the order. Tracking may take a short time to become active after the carrier receives the parcel.

Delivery estimates

Delivery dates shown at checkout are estimates, not guarantees. Carrier delays, customs processing, weather, address issues, and events outside our control may affect delivery. If tracking shows a problem, email info@zorinen.com with your order number.

Address changes

Contact us as soon as possible if your shipping address is incorrect. We cannot guarantee that an address can be changed after an order has entered fulfillment. Customers are responsible for providing a complete and accurate delivery address.

Customs, duties, and taxes

For international orders, customs duties, import taxes, brokerage charges, and other local fees may apply unless stated otherwise at checkout. These charges are generally the customer’s responsibility.

Missing or damaged parcels

Please contact us promptly if a parcel is missing, arrives damaged, or contains the wrong item. Keep the packaging and delivery evidence while the carrier or our support team investigates.